InvoxCall: Call Management Extension by Numintec
InvoxCall is Numintec's Chrome extension designed for clients utilizing the InvoxContact contact center platform. This tool offers a convenient way to monitor and manage incoming and outgoing calls efficiently. Users can access a comprehensive overview of their historical calls, current calls in queue, and ongoing conversations. Additionally, features include the ability to reschedule calls, assign business outcomes for statistical analysis, and view the availability status of team members online.
To utilize InvoxCall's functionalities, users must possess an agent account associated with the InvoxContact platform. This extension serves as a valuable tool for enhancing call management within the contact center environment.
